Blog

On Writing Badly

Examples of bad writing abound. And in many instances, they are written that way on purpose. Why we think we are writing well, why we are actually writing badly and what we might consider doing differently.



On Writing

I write. A lot. I work as a management consultant, but it could be argued instead that I’m a professional writer. My work products are reports, documents, presentations and emails. Over the course of my career, though, how I write—and what I focus on and value—has evolved. A great deal.



What I Learned About Ego, Opinion… & Work

Feedback is an essential part of the work cycle. It’s also something that all of us struggle to receive constructively. Once we’ve put our heart and soul into our work, we are often highly resistant to changing it. An alternative perspective is required.



The Importance of “Why?”

We get taught the principles of inquiry at a young age. Who, what, where, when, why and how are essential dimensions of the work we do and changes that we make. The question that we most lose site of, though, is “Why?”



Successfully Navigating Process

Getting process right is hard. While we might know what not to do, identify what to do is challenging and difficult. In a world where we accept that the right answer to process is “it depends,” we need to get clear and specific about how we can figure out what it depends on. Identify the questions to ask and the approach to take is challenging. Following it is even harder. Doing both is essential.



Ride for the Breath of Life 2017

This past Saturday was my sixth time participating in the Ride for the Breath of Life in Edmonton, in support of cystic fibrosis. It’s a cause I care about deeply, and a rewarding event to participate in. Thanks to all who sponsored me.



Embracing The Maturity Monster

Maturity models as a concept have become incredibly popular. We use them as cover to justify any number of improvement efforts. But how we use them is often misguided, dangerous and downright wrong. Maturity as a concept can be useful, but we need to understand what it means and how it should be applied.



Embracing “It Depends”

Process needs to work. To work, it needs to be relevant. That means that what we implement needs to be contextually appropriate, relevant and accepted. Cookie-cutter solutions don’t work here. What works depends. But the real question is, “what does it depend on?”



The Myth of Best Practices

I’m a process geek. You might safely assume, then, that I would be a fan of “best practices.” You would be very wrong. Best practices generally aren’t. Unlike the promised intent, there is usually more than one best way to proceed in a given situation. We ignore that at our peril.



I Am A Process Geek

A personal confession: my professional career has been dedicated to process. While I appreciate the value of process, I am also challenged by how it is often implemented. It’s easy to ask for everything. It’s a lot harder to focus on what is essential and valuable.