Posts Tagged ‘ messy and complex ’

“Best Practices” Aren’t Doing For You What You Think They Are

There is a subset of the population that is in love with the idea of “best practices.” It is incredibly appealing to believe that there is one right way of doing things. Simply calling something “best practice” is to implicitly make it unassailable. And yet how we think about best practices says a lot more about the person that it does about the practice.



Simple Is Hard. It Is Also Essential.

How we deal with complex problems is challenging. Our minds evolved to take shortcuts and make things easy. There is a lot of danger in doing so when we confront truly difficult situations. We need to find simple—but not simplistic—ways of communicating complex and complicated relationships and information.



Email’s Brave New World

Crystal lives in that weird space between “I really wish I had thought of that” and “that really creeps me out.” And it is difficult to say which side has more influence. A very new technology offers disturbing insights into how to communicate better with others.