Posts Tagged ‘ relevance ’

Change Is About Creating Language

Words have power. When we create change—and when we build processes—words become particularly important. Not for how we sell the process (although that’s also significant), but for how we define and think about the process itself. Taking the time to get words right is some of the most meaningful work we do in managing change.



Our Ideologies Undermine Us

Beliefs and principles are useful. They guide us when we are dealing with unknowns and uncertainty. They also get in the way, because they blind us to being aware of when they stop working. This is particular true of process, where ideology often gets in the way of adaptation and a recognition of what works here (or what won’t).



Appropriation & Adaptation

While models can be awesomely useful, they are ultimately just constructs that were created because they were relevant to someone at some point. What’s more important is understanding where our models come from in the first place: how they are created, how they evolve and what they connect back to. We forget their underpinnings at our peril. But unfortunately we do that a little too often.



Culture Matters

Culture matters. That might seem obvious to say, but we tend to ignore that when it comes to process design and organizational change. We can see that when implementing process, what works depends upon context. But the challenge is reading context accurately, and making appropriate choices that work. We need to lead with culture and follow with practice, not the other way around.



On Writing

I write. A lot. I work as a management consultant, but it could be argued instead that I’m a professional writer. My work products are reports, documents, presentations and emails. Over the course of my career, though, how I write—and what I focus on and value—has evolved. A great deal.



Embracing The Maturity Monster

Maturity models as a concept have become incredibly popular. We use them as cover to justify any number of improvement efforts. But how we use them is often misguided, dangerous and downright wrong. Maturity as a concept can be useful, but we need to understand what it means and how it should be applied.



I Am A Process Geek

A personal confession: my professional career has been dedicated to process. While I appreciate the value of process, I am also challenged by how it is often implemented. It’s easy to ask for everything. It’s a lot harder to focus on what is essential and valuable.



So What?

We try to understand situations, analyze problems and offer solutions. We believe that they solutions will be understood on their own merits. That the general insights we offer will be translated into personal implications that people are prepared to embrace and run with. And we would be wrong. A meditation on the importance of two words.



Best Practices Usually Aren’t

There are few terms that have the same unbridled acceptance in business as “best practices.” Except that, for many organizations, best practices fail to deliver on the theoretical promise implied by the term. Best implies one superior way of working, where in reality there are many practices dependent upon many different things.



Information Wants To Be Clear: PowerPoint Isn’t Helping

I’ve been thinking a lot about how we communicate over the last few months, and all of the ways we do it badly, particularly in a business context. So I was intrigued—and bemused—when I came a across a blog post entitled Why I Write In PowerPoint.



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