It is one thing to say that engagement needs to be engaging. It’s quite another thing to try and manage an engagement process in the middle of a pandemic.
So many engagement events start the same way. A circle of chairs in the room. A couple of flip charts in the front. At the back, a couple of anxious managers, wondering if anyone will come. It doesn’t have to be this way.
Municipalities do not lack for ambition. This is another way of saying that, for many, they have never met a project that they didn’t like. Oftentimes, making real choices is the difference between realizing success and never realizing results.
We have been going through a time of radical transition, one that was unexpected, unplanned and for which there was no roadmap. What has happened since is nothing short of extraordinary.
You’ve invested months in building a strategic plan. After numerous workshops, extensive community consultation, and considerable work identifying and refining priorities, it is finally done. And then a pandemic struck.