News & Events

When I became a manager, I was incredibly naïve about what it meant ‘to manage’. I micro-managed everything. I had no sense of how to spend my time. I rushed from one task to another without any attempt to think about what I should be doing and ultimately, I failed in my new role. Not […]

The topic of facilitation is continuing to preoccupy us (and this webinar series). Mark’s final comment last month was that “success in facilitiating is abstract.” There is no way to directly measure it, except by whether or not you helped guide the group to where it needed to go. And a great question we didn’t […]

There are few greater challenges than facilitating a meeting well. There is process behind it, and there are guidelines. There are strategies you can employ in some situations, and yet those self same strategies will fail you utterly in others. And there is very little guidance around which situation will succeed, and which will epically […]

Managers must learn to delegate. If the mandate of a manager is to manage the activities of others, then the ability to delegate effectively is a necessary, even mandatory, skillset. To that end, we’ve glommed onto an effective methodology known as SMART (Specific, Measurable, Achievable, Reasonable and Time-bound). We learn to use it, once we […]

We talk about organizational culture a lot. We recognize that there are ways of working that are unique to individual organizations. That we need to learn those ways, and to understand “how things are done here.” We learn—sometimes the hard way—that we need to respect culture as we manage change. But what, exactly, is culture? […]

Ask virtually anyone in the field of project management about the role of project sponsor, and they’ll tell you the role is vital to project success. Ask them what that role actually does, however, and you’ll get an astonishing array of answers. Ask them for great examples of project sponsorship and—sadly—you’ll like come up empty-handed. […]