Rules define how we approach virtually all aspects of life, not least of which is how we function in our organizations. There are the written rules, and the unwritten ones. Both shape our behaviour, and they interact with one another in fascinating and sometimes unpredictable ways. The larger question is how we interact with the rules around us—and whether or not it is safe, appropriate or advisable to do so. That depends a lot on the organization around us, how it functions and how we perceive our role within it.
In a post last week, I explored in depth the question of what constitutes “agency.” I build on that here as a result of a bit of awesome serendipity, courtesy of Apple’s Tim Cook.