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The Accordion Theory of Decision Making

Getting to good decisions is a product of identifying good options. And while groups will tell you that they value good decisions, their behaviour often exhibits a rush towards making fast decisions. There are several cognitive biases that influence this, and these in turn contribute to some significant barriers in generating good options. Doing that requires thinking about accordions and how they work.



How Do We Have The Important Conversations?

It is not entirely clear how long it will be before people are comfortable inhabiting meeting rooms again, even for very short and focussed interactions. Which raises some fundamental questions about how we go about having strategically important conversations. Our current reality changes how we facilitate, how we interact and how groups explore, unpack and resolve complex and messy questions. In trying to figure out alternative strategies, there are some fundamental problems that need to be solved.



Don’t Force Closure Prematurely

As human beings, we are not wired to embrace uncertainty. We like clear answers, defined outcomes and a well-articulated path to get there. The challenge is that real life doesn’t work that way. Our most important projects and changes are often rife with uncertainty. And forcing the issue and making snap decisions often does more harm than good. If we want to navigate the unknown well, we need to know the thinking styles that will best get us there.



The Vision Thing

Vision statements—like mission statements—need to be specific, meaningful and clear. They reflect our future aspirations, and are an important test of where we are going and why that is important. Like mission statements, though, vision is often vague, imprecise and overly general. For vision to do something, it has to say something.



On Perfectionism And Pragmatism

Our approach and attitudes toward perfection gets in the way of doing the work that we need, and the work that is value. Finding the optimal outcome of ‘good enough.’



Brave New World: Plans For 2016 and Beyond

Last week, I shared what I learned from our newsletter survey. This week, I share where the newsletter (and my contributions to various other outlets) will go in the new year. Be sure to stay tuned for more fun in the future!