I have a secret I’m going to share with you. I’m a bit of a perfectionist. Well, more than a bit, if I’m honest. I’m a lot of a perfectionist. At least, I have been (I’m working on getting better about it, which sounds deeply ironic if you think about it for too long).
In theory, being a perfectionist seems like an awesome thing to be. You care about not just getting things done, but getting them done right as well. You enjoy a high attention to detail. Errors get caught quickly, and rarely get seen by others. Work is generally of an exceptionally good standard. When it gets submitted, there aren’t usually significant changes or edits.
If that was all there was, of course, then perfectionism would be pretty incredible. Work would get done to a high standard on a regular basis. There would be a continued honing of skills and capabilities, refining technique and approach in order to be that much better next time. Excellence would indeed be a habit.
The problem is that it doesn’t actually work that way. Perfectionism is frustrating, it can be debilitating and more often than not it is exhausting.
At its core, perfectionism is a compulsion with performance. There is an innate striving to be exceptional, to deliver work and produce results that stand up to the highest standards. For all that theoretically sounds wonderful, the consequences of sustaining it over time are significant. For most with a perfectionist bent, the reality is that they have probably been keeping it going for most of their lives.
Hidden behind that striving for excellence can be an anxiety of being never quite good enough. There can be impatience and frustration when what gets produced isn’t what was envisioned. At the outset of any activity, there is usually a mental image of what “done well” looks like. That expectation varies, depending upon perspective and depending upon standards. For the perfectionist, the idea of what is “done well” is very often very well indeed. When there is a gap between the vision and the actual result—whether because of circumstance, resources or actual abilities—the reaction is annoyance, resentment and often anger. That anger might be directed inward, but it doesn’t make it any more useful, healthy or productive.
The negative impacts of perfectionist tendencies manifest themselves in a number of ways. There can be resentment and hostility when flaws are found or edits are offered, no matter how helpful, reasonable or appropriate those suggestions might be. There can be irritation and discontent when the expectations of others get shifted mid-stream (or worse, once the work has been completed). There can be intolerance of errors that you make yourself, no matter how reasonable or defensible they might be. Equally, there can be intolerance of errors in others, often accompanied by unreasonable expectations of what others should be able to—or be willing to—accomplish. The consequences can be numerous, and the impacts—personally, as well as on interpersonal relationships—can be significant.
There is, I suspect, an important relationship between perfectionism and impostor syndrome. The essential features of impostor syndrome are a belief of being unqualified and incapable of performing a role, no matter how unfounded this might be or how much evidence exists to the contrary. People with impostor syndrome believe that their accomplishments aren’t the result of skill, but of luck. They are convinced that they have been promoted beyond their competence, and are fearful of the day when they are found out as being inadequate.
Impostor syndrome is essentially based on an irrational view of capabilities and expectations. What makes it seem so unreasonable on the face of it is that those who view themselves as impostors perceive themselves as not being able to perform a role that they are clearly already playing, and performing at a level that others value. For all the objective and external success, they don’t perceive and cannot process it internally. Their self-conception is one of fraud and lack of ability.
The perceptions underlying impostor syndrome might seem unfathomable at first glance. They start to make sense when examined through a perfectionist lens, however. The feelings of inadequacy and inability make perfect sense in a world where they perceive the requirements of the role they are performing as being that much higher. If the view they hold of what reasonable performance looks to them is significantly higher than what they see themselves delivering, then their frustrations and resentments of their performance start to become understandable. Their perception of being a fraud is a product of failing to meet their own inflated expectations, and believing that those around them—or at least those that they are accountable to—share those frustrations.
Let’s follow on with the implications of that for a few more moments. The fear of being “found out” that is at the heart of being a perceived impostor has the implication that once the discovery is made, they will be removed from their position. There is an element of fear and threat here. There is also the potential for relief. If they are found out and fired, that means that both their suspicions will be confirmed, and that the pressure to perform will disappear. There are dimensions of both curse and blessing here.
The reality for many who have a tendency towards perfectionism is that they are unwilling to embark on something in which they cannot be successful, or at least where they cannot meet their own—admittedly often inflated—standards. Rather than doing something to an average or reasonable level of performance, they avoid it entirely. So the almost-hoped-for being found out of the impostor relates to the avoidance temptation of the perfectionist. Both outcomes are a way of keeping from confronting a reality where they are not living up to their own standards.
This has shown up for me in a number of different ways in my journey to here. For example, art has been on the periphery of a great deal of what I have done since I was a child. I took art courses through to university, and even completed university-level courses while I was still in high school. My challenge in engaging in art was that I had a mental vision of what I wanted something to look like, and a technical proficiency at the time that prevented me from fully realizing that vision in what I was producing.
This experience is normal, and most of us experience it. We have an outcome that we want, and then we have the outcome that we actually realize. For the perfectionist, not delivering to the level of what is envisioned doesn’t count as a “good try;” it counts as failure. Rather than being pleased with results that didn’t fully measure up to what I was going for, I would experience frustration. I would notice and dwell on the mistakes, the blemishes, and the rough edges.
Over time, my ability to execute improved. I learned new techniques and approaches, I improved my eye and my ability to see what I was looking at, and to translate that into image or form. Even as competency increased, though, so did expectations. It is on some level remarkable that I persisted with art courses once they became an elective. It would have been easy to step away and stop, and yet it was something that I continued with despite often not being completely thrilled with what I produced.
As well as giving up, there is another defence mechanism at play that does the perfectionist no favours. Each of us has experienced procrastination on some level before. For those inclined towards inflated expectations of performance, however, procrastinating becomes something of an art form. The definition of procrastination is to delay or postpone action; to put off getting something accomplished. While that is a description of the behaviour, what it doesn’t acknowledge or address is the motive behind the procrastination.
For many, what underlies procrastination is a desire to avoid doing something that they don’t want to do. Other more pleasurable or enjoyable activities get substituted in its place. For the perfectionist, procrastination is a way of avoiding something not wanted, but in this instance it’s not the action that is being deferred, but the result. Rather than confronting an inability to realize a desired outcome—or the fact that it will take more time and work to accomplish than they would like—the work gets put off, and so does the disappointment.
This is a situation where you can run, however, but you can’t hide. If you are eventually going to do the work, you will ultimately also be forced to come to terms with whether it measures up. This is where procrastination becomes insidious. The very act of delaying creates both an explanation and an out. It becomes a way of rationalizing the result and also of deflecting responsibility for realizing that result. The inner narrative becomes one of blaming failure on a lack of time; the act of delaying sabotages the ability to do a good job, and also provides an excuse for why the result was sub-par.
The final challenge of perfectionism that I want to explore—and what I think is one of the most significant—is that the high standards that are established from the outset preclude any opportunity for experimentation, for exploration and for play. The initial vision of perfection doesn’t allow any room for results that don’t measure up; the expectation is that each effort must fulfill its potential.
Learning to do something—and in particular learning to do it well—requires being willing to experiment simply for the purpose of trying something out. It presumes that initial efforts will be messy and awkward. Practice is by its nature exploratory; you are finding out what works and what doesn’t, and adapting and evolving as you go. That implicitly requires a willingness to try things that won’t work, that will be found wanting and that don’t lead in promising directions. That is a very scary place for any true perfectionist to contemplate.
It was in the need for experimentation that I learned to get past my own perfectionist tendencies, at least for a time. When I discovered the world of theatre in my youth, a door opened up on a whole new world of possibility. I discovered the magic that exists in trying to tell a story to an audience, and I was immediately captivated. My role was never on stage, but instead behind the scenes. Some set design and construction (yet again giving my inner artist an outlet) but more particularly sound and lighting.
This was one of the first pursuits I engaged in that was exclusively mine, and that I did purely for my own pleasure and enjoyment. There were no expectations held by others, no standards that I was supposed to live up to, and no grades that I was being measured by. It was a world of play; serious play, but nonetheless a fun and creative outlet in which to explore. This was where I learned to experiment, to try things out, and to accept the fact that what I did at first might not live up to what I wanted, but that was okay. Good results took time to obtain; they didn’t immediately appear.
I’m not going to say that experience cured my of my perfectionist tendencies. What it did do, though, is highlight a pathway to moving past them. It’s an easy conceit to presume that the perfectionist is simply working towards their own high standards. The overlay of impostor syndrome on top of this provides a different understanding; they are afraid of getting found out by others. Ultimately, the perfectionist becomes so in order to satisfy the expectations of others and avoid disappointment. By elevating their own standards, they are trying to avoid even the possibility that their efforts might be found wanting.
Curbing perfectionism isn’t easy. But doing so depends on a simple and essential truth: make your standards your own, and not someone else’s. Fear of failure, of being found wanting, or of not measuring up all depend upon the perceived expectations and judgement of others. Doing things for their own sake, simply because you value them, is a very different endeavour. Finding your own passion, and pursuing your goals for what they give you and not others, is ultimately how to get past expectation and get to experimentation, to play and to finding satisfaction and enjoyment in what you do. Releasing your inner perfectionist is ultimately about embracing your standards as being truly your own.
Michael Hilbert says
Mark,
Yours words in this post spoke directly to the thoughts and feelings I have held for a long time. Spending many years in public safety (9-1-1), there was always a need to perform above expectations (some real, some my own), or others could die. Moving into structured project management, I now perceive every milestone as a goal to be reached, on time, on budget, and when it is not, (for whatever reason), I have failed at that task. (Excellence truly has become a habit).
I am wondering if perfectionism and imposter syndrome are inherent in certain occupations (such as PM) or are they solely based on individual personalities (who may be drawn to certain occupations because of their tendencies)?
You spoke of the intolerance of others who do not share your same views and values on work. I have found that my tendencies for perfection, to be on-time (actually early) and on-budget, can be quite annoying to others in the organization who have the view that good, is good enough. (There is not really a desire to look for for better.)
Amy Cuddy’s book “Presence” speaks to the very topics you have described in your post. It is a fun, easy read for those who would like to explore this topic further.
To look for that passion where fun and enjoyment is the ultimate goal, is certainly the task moving forward.
Thank you as always for the post!
Regards,
Mike
Mark Mullaly says
Hi, Mike:
I really appreciate the personal reflection and the honest that goes with it here. Thank you for sharing it.
I think it’s really interesting how we take on standards of perfectionism that are influenced by our environment, but then taken up by ourselves as recalibrated standards that we hold personally. I can remember a couple of memorable instances of being taken down by a client for something that had been delivered (in retrospect, possibly for political reasons, or because that was their delightful bedside manner at work) that resulted in a silent resolve of, “I will never be put in this position again.” Which led to a litany of approaches, requirements and expectations that needed to be met before a deliverable could go out as “good enough.” And woe betide the person who ignored that.
My personal sense is that perfectionism is mostly a product of certain personality traits (that create the potential) reinforced by experiences (which create the reality). To the extent they show up in particular industries or professions is less a consequence of the profession itself, so much as it attracts members of that profession (as a personal favourite example illustrates, a ridiculous number of firefighters have ADD And ADHD).
I think that perfectionism, like most things, can be beneficial in small doses. It’s when it is all-encompassing and consuming that the danger lies. That way leads to hyper-vigilism, stress and overwhelm.
Cheers,
Mark
Michael Hilbert says
Mark,
I thought of this post last evening while watching Olympic diving. A Chinese diver received 4 perfect scores (10) during her series of dives with many other (10’s) for her remaining dives. The announcers were in awe of her “perfection” and critiqued and compared the other divers for their minor mistakes. (Her toes were not pointed!) I also watched some other events where the difference between “perfection” and perceived failure was hundredths of a second. What really struck me was the announcers repeated comments regarding the 2nd and 3rd place finishers who “will need to SETTLE for Silver (bronze)”. Society has its own issue with perfectionism as well!
Regards,
Mike
Mark Mullaly says
Mike:
This is a great insight, and I really appreciate you sharing it. The Olympics is indeed a showcase for many perfectionist tendencies (and sports at large are its breeding ground). It’s interesting to consider the degree to which the Venn diagram of “competitive nature” and “perfectionist tendency” overlap. I suspect there would be pretty good alignment of those circles; perhaps not entirely overlapping, but certainly not divergent.
Speaking personally, I’d be honoured to even GET to the Olympics, and to get any medal would be an overwhelming honour. But when the focus of tens of thousands of hours is to one event, years in the future, that only happens once a year and might be over in seconds… that’s a whole different league than many of us experience or play in.
Great observation. Thank you!
Mark
Michael Hilbert says
Mark,
I believe many of the athletes feel as you do, that is an honor and an accomplishment to earn any medal. You see a Bronze medalist jumping up and down, tears of joy in their eyes, waving their country’s flag, thanking everyone who helped them get to this point. I don’t they believe they are settling for anything. They performed to the best of their abilities and on that day, someone was just a little better. We all have those days, where YOUR best, is sometimes not THE best. And that, I believe, is life!
Mike