As we respond to the chaos around us, it can be tempting to look forward to when we are past this and “things are normal again.” Our current environment feels overwhelming and uncertain. The most appealing thing is to hide under a blanket. The most strategically important thing might be to take action. The key challenge lies in defining the action to take, and figuring out how best to coordinate and lead in a time where nothing feels certain.
How we think about change is stuck in the past. Judging by the way we organize, there are those who would like to keep it that way. We need to think differently about how we organize for change. And we need to change our organizations.
A fascinating op-ed piece in the New York Times over the past weekend highlighted the challenge of living in a society that is increasingly ‘always on’. The idea of constant availability is appealing to some, and nauseating to others. Universally, however, the phenomenon continues to succumb to the law of unintended consequences.