Most of us want to be good at what we do. We want to be exceptional. Figuring out what it takes to get there is tough. We need to know what excellence looks like, we need a realistic assessment of where we are and we need insight into how to keep moving forward in a way that supports continued growth. The challenge is that most of our formative learning periods have specific stages and outcomes that signal when we have arrived. The journey to excellence is a little bit more circuitous.
How we think about work is perceptual. How we approach it is critical. We can just do the work, or we can invest the effort to do it well. Why I think that’s important.
Why do we obsess about—and in fact embrace—notions of eternal busy-ness? That was the question that was raised in the first article in this series. One aspect that I outlined was the role that technology has played in providing constant access to near-ubiquitous information. This article continues those themes, exploring our eternal obsession with improvement.