I didn’t intend to write this article. I didn’t even want to write this article. But I didn’t want to leave last week’s article as the end to the series that I’ve been working on. There was somewhat more to be said, and in particular some specifics to be explored about tools. To be clear, I endorse none of the tools that I mention. But I’m curious about several of them.
As human beings, we are not wired to embrace uncertainty. We like clear answers, defined outcomes and a well-articulated path to get there. The challenge is that real life doesn’t work that way. Our most important projects and changes are often rife with uncertainty. And forcing the issue and making snap decisions often does more harm than good. If we want to navigate the unknown well, we need to know the thinking styles that will best get us there.