A recent article made the assertion that being helpful was undermining your job performance. That strikes me as a pretty astonishing take. Not only have many—and hopefully most—of us been raised to see helpfulness as a virtue, it is just about the only way to get things done organizationally. Organizations already have a knowledge management problem. Senior staff start approaching retirement, taking their expertise and their insight with them. Creating boundaries that keep them productively focused may be a short term strategy for profit maximization. It doesn’t play out well in the long term. Here’s what does.
Whether consultants or employees, we all have clients that we serve. We advise, advocate, support and sell. How we do that depends on our attitude and our orientation. It is shaped by how we show up in our work, and how we engage with those around us. We have a choice in that. And we forget that at our peril.