Personal growth and development is not a cakewalk. Whether you have chosen the path—or had it inflicted upon you—embarking on change is complicated, stressful, angst-ridden and uncomfortable. It is the liminal journey come to life, although it doesn’t make it any easier to accept or process. For all the theoretical merits of changing, you are going to feel adrift, challenged and very likely incompetent. The desire to retreat to a safe and familiar place is going to be tempting. Nonetheless, there are strategies to make it through to the other side.
We all work through change at some point in our lives. More to the point, we frequently experience change, and often several changes at the same time. As universal as the experience is, there is precious little guidance on how to make it through. This is not a rational, linear process. There is a starting point and an ending point, and what happens in between is anything but predictable and easy. Which isn’t to say that there aren’t structures that we can understand, and ways through that we can find. We just need to know where to look.
Being successful as a sponsor requires being attentive. We need to show up, pay attention and provide active support. Where this doesn’t happen, projects fail. Sadly, every once in a while, projects fail anyway. The challenge for sponsors is determining what to do next.
There is a subset of the population that is in love with the idea of “best practices.” It is incredibly appealing to believe that there is one right way of doing things. Simply calling something “best practice” is to implicitly make it unassailable. And yet how we think about best practices says a lot more about the person that it does about the practice.
How we deal with complex problems is challenging. Our minds evolved to take shortcuts and make things easy. There is a lot of danger in doing so when we confront truly difficult situations. We need to find simple—but not simplistic—ways of communicating complex and complicated relationships and information.
Crystal lives in that weird space between “I really wish I had thought of that” and “that really creeps me out.” And it is difficult to say which side has more influence. A very new technology offers disturbing insights into how to communicate better with others.