Many of us find the complexity of the world difficult to manage. Particularly now, we want simple answers and easy solutions. We would like to take all the mess and awkwardness and shove it under a large enough carpet that it won’t see the light of day any time soon. That doesn’t work, sadly, and simple solutions expressed confidently aren’t a substitute for the messy, difficult work of muddling through and persevering. Embracing complexity requires work and effort; that starts with recognizing complexity for what it is.
Given our current reality, many of us would like to hit the reset button. But we need to define just what we are resetting. And where we would like to reset to. Our currently reality is one of stress and uncertainty. It is also one of opportunity. Played right, we have the opportunity to reframe what we do, how we do it and who we do it for. That’s an opportunity we are rarely faced with; the opportunity lies in taking advantage of it.
I have been a consultant working inside organizations for three decades and more. In that time, I have been involved in the creation of numerous methodologies and practices, and the implementation of many organizational change efforts. I have described myself as an organizational consultant of some variety or other. So you might reasonably assume that I consider my clients to be the organizations that I serve. You couldn’t be further from the truth.