Being successful as a sponsor requires being attentive. We need to show up, pay attention and provide active support. Where this doesn’t happen, projects fail. Sadly, every once in a while, projects fail anyway. The challenge for sponsors is determining what to do next.
The role of project sponsor is critical. With their support, projects have an opportunity for success. Without it, failure is almost certain, even for the most talented and capable teams. Despite this, there’s astonishingly little guidance in how to be a great project sponsor. And real life examples of awesome project sponsorship are few and far between.
We live in a world that wants concrete specifics. We have bosses that like measures. We have sponsors that demand proof, and want to know how you are going to demonstrate impact. And yet very often the more important something an initiative is, the less likely you are to be able to measure it. So what you can you do? What could you measure? And what are the cautions of doing so?
While this is likely to come across as controversial, I’m going to say it anyway: If you care most about key performance indicators, then you likely don’t care about what matters most. And that’s a challenge. In my view, it’s a challenge of terminology, of ideology and of narrow-minded thinking masquerading as holistic solution. But semantics are important. And the words you use say a lot about what you value.
Ask virtually anyone in the field of project management about the role of project sponsor, and they’ll tell you the role is vital to project success. Ask them what that role actually does, however, and you’ll get an astonishing array of answers. Ask them for great examples of project sponsorship and—sadly—you’ll like come up empty-handed….
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It is a little astonishing how often people presume that change can be forced. In particular, there’s an assumption that all that’s required is for senior management to tell everyone what to do, and they’ll do it. You can try. I guarantee it won’t work; at least, it won’t work for long. Leadership has a role, but it’s not the one you think.
I had a meeting with a prospective client the other day. The opportunity was to provide some training and facilitation with their executive team to help prepare them for the implementation of a new set of organizational project management practices. To anyone that knows me, this certainly has the prospect of being something of interest….
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There are a lot of hard-wired presumptions about what constitutes good presentation. There are a lot of conflicts that get created when we feel pressured to “act different, speak different or be different.” Being a speaker is one of the roles that we play in life. We have a lot of other roles, as well. And in each role, we choose how to perform, whether we make our own choices or accept the scripts of others.
We often get advice on what we should do, how we should behave, how we can get better. Suggestions are often couched as constructive. They’re theoretically helpful. And yet they most assuredly are often not. And they tell us a lot more about the person offering the guidance than they do about the person being “helped.”
As we become better at managing people, and especially when managing change, a question arises: Are we manipulating people? A simple, honest and immediate answer is “Yes! Management is about manipulating people to get the results we want.” If that answer raises hairs on the back of your neck, it’s because ‘being manipulated’ carries with…
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