We are faced with a world of complexity. We also have a craving for simple and easy. Our brains and our psyches would really prefer to avoid the messy realities of the world and the inherent difficulty of trying to solve persistent and intractable problems. When faced with a complex problem, we will very often substitute a much simpler answer and pretend that is true. This is where simple gets very complex indeed.
One of the essential challenges in successfully facilitating remote meetings is that—to put not too fine a point on it—they are online. Our normal meeting software is great for seeing and hearing the other person—as long as they don’t forget to unmute themselves—but for the most part that is all we get. If we want a different level of interaction, we need to think differently about what engagement looks like. The good news is that there are an enormous number of options with which to do exactly that.
Culture shapes how things get done in organizations. It also defines what gets believed, and what we accept as truths. We create a shorthand for what’s acceptable, and we broadly understand where the lines are that we should not cross. That’s all well and good, until we actually need to challenge the truths, and consider crossing the lines. When we need to stand up and stand out, things get interesting.
Liminality—the idea of in-between spaces as a source of growth and transformation—is a simple construct that’s difficult to live through. The art of storytelling is a complex, rich mine of insight with a similarly simple construct beneath it. The traditional of three-act narrative owes a lot to liminality, because it borrows a great deal from how to navigate the places in-between. Story is what shows us how to live, to imagine and to consider what’s possible. The same structure is what allows us to grow and succeed.
Words have power. When we create change—and when we build processes—words become particularly important. Not for how we sell the process (although that’s also significant), but for how we define and think about the process itself. Taking the time to get words right is some of the most meaningful work we do in managing change.
There’s a lovely expression that I came across a few years ago, that has helped me through some difficult and challenging situations: “Not my circus, not my monkeys.” Or, in the original Polish, “Nie mój cyrk, nie moje małpy.” The origins of the phrase are a little uncertain, lost to the mists of time and […]