Posts Tagged ‘ organizational change ’

Successfully Navigating Process

Getting process right is hard. While we might know what not to do, identify what to do is challenging and difficult. In a world where we accept that the right answer to process is “it depends,” we need to get clear and specific about how we can figure out what it depends on. Identify the questions to ask and the approach to take is challenging. Following it is even harder. Doing both is essential.

Developing Skills & Making Changes

Organizations invest significant resources in training. Evaluating and assessing the impact of that investment is of more than theoretical importance. Part of assessing impact involves considering whether participants are able to successfully take on board and apply the principles being taught. Of far greater importance is whether or not they feel that they are allowed to.